Privacy Policy for The Phoenix Digital Marketing Agency
Effective as of March 3, 2024
Welcome to The Phoenix Digital Marketing Agency. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect from our website, http://thephoenix.ae, and our social media platforms, how we use that information, and the steps we take to ensure your personal information is protected.
Information Collection
We collect information through:
- Website Interaction: When you visit our website, we may collect data such as comments you leave, your IP address, and browser user agent to help detect spam. If you upload images to the website, avoid including images with embedded location data (EXIF GPS).
- Social Media Interaction: When you interact with us on social media platforms like Instagram, Facebook, Snapchat, and TikTok, we may collect information you provide directly or through your engagement with our content.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our site, remembering your preferences and repeat visits. Additionally, we use tracking technologies like Hotjar, Google Analytics, and social media pixels to analyze website traffic and user interactions.
Use of Information
Your information is used to:
- Provide, operate, and maintain our website and services.
- Improve, personalize, and expand our offerings.
- Understand how you use our services to develop new products, features, and functionality.
- Communicate with you, including responding to inquiries, providing customer support, and sending you marketing communications.
- Ensure the security of our website, prevent fraud, and enforce our legal agreements.
Data Sharing
We do not sell or trade your personal information. We share your information only as necessary to provide our services, comply with the law, or protect our rights. This includes sharing information with third-party services for spam detection, analytics, and user experience enhancements.
Data Security
We are committed to protecting your information through a combination of technical, administrative, and physical safeguards. However, no internet-based service is 100% secure, so we cannot guarantee the absolute security of your information.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to our processing of your personal data.
- Request that we limit the processing of your personal data.
- Request your personal data in a structured, electronic format.
To exercise these rights, please contact us at info@thephoenix.ae.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@thephoenix.ae or by mail using the details provided below:
Office 1903, Tabarak Tower, Al Mamzar, Sharjah
This Privacy Policy is effective as of March 3, 2024, and will be updated as necessary to reflect changes in our practices or legal requirements.